The Security Driver
Managed Cyber Security Services designed to assure and protect
Does your security technology help you win business and increase customer loyalty?
Does your security technology help you win business and increase customer loyalty?
Imagine having an expert team protecting you. Imagine knowing that they have your back and are working hard to protect your business from cyber threats. You would have:
- Courage to reach out towards the big goals you have for your business.
- Confidence that you will achieve those business goals - despite encountering threats along the way.
- Reduced cyber insurance premiums delivered by your effective, assured security practices and response plans.
- Pride in knowing you are doing the right thing to protect your customers and your staff.
- Increased customer loyalty through looking after their data the way they want and providing evidence of your care.
- Confidence that your data is protected and can be restored in a time frame that will not hurt your business.
- Better staff cybersecurity awareness and cyber safety capability - knowledge that protects them, your business and your customers.
- The security of a strong, tested incident response plan that you know, understand and are proud of.
Our Digital Security Services ensure your technology security is maximised, driving your capacity to “go for gold”.
Cybersecurity can feel overwhelming – so much so that denial, ignorance and procrastination can seem a better option than paralysing fear. But – done right – it can enhance your market position.
Our Managed Cybersecurity Services deliver multi-layer protection that reduces your risk and actively gives your customers confidence that you are doing the right thing in today’s challenging risk environment.
Three Foundations for Business Success
Effective digital security is one key driver of three critical technology foundations for any business. It’s fundamental – but not sufficient to drive business success in an increasingly online world. For your business to succeed and make best use of technology, you need these three things:
SECURITY
- Broad spectrum digital security services that deliver the Protection and Assurance that ensure your business stays secure and you get maximum benefit from your ongoing innovation.
PERFORMANCE
- Effective, structured High Performance IT Support .which ensures that your business technology delivers optimal productivity and systems reliability.
INNOVATION
- Effective technology development tools, processes and resources that deliver successful business Improvement. and high-return business Innovation. while maximising your security and performance.
Network Overdrive acts as an extension of your business, providing the core technology services you need to make technology work for your business.
We will evaluate where you are today, and identify what you’re already doing well, and how to plug the gaps in your current operations to increase your business security and success.
Cybercrime is now globalised and industrialised - and EVERYONE is a target
Today, technology solutions are multiplying, social changes are rapid and cybercrime has become a sophisticated global industry. No business is too small.
In this environment a traditional Managed Support Provider Agreement cannot cover the level of detail and the specialist services that build robust digital security into your business.
That’s why Network Overdrive has developed a specific Managed Digital Security Agreement – so you can assure your team and your customers that your business is resilient and well-protected.
No one can promise your 100% safety – but we can give you visible assurance and multi-layer protection to minimise your risk, maximise your resilience, and assure valuable stakeholders that you are doing the right thing.
Digital security today is an essential business survival strategy
Every business of any size today depends on technology. Sadly, more than ever before, every business is at risk FROM technology.
Neither blissful ignorance or paralysing fear are helpful – you need knowledge and expert services to protect your business.
The territory…
In the last decade, cybercrime has become global, organized, and industrial in scale. Criminals target organisations of every size with sophisticated campaigns that use powerful combinations of marketing psychology and leading-edge software.
Smart devices have further increased cybercrime risk – because bad actors can hide out in smart devices like Android TVs – not just on computers.
COVID has multiplied flexible working arrangements – and more business have more people than ever before working on unprotected, overloaded networks
The nature of cybercrime is changing.
Attackers are no longer simply out to disrupt your operations with speedy hit-and-run attacks – they’re out to penetrate, infiltrate, monitor and extract everything they can possibly use to blackmail you, to steal money from you, or to sell on the dark web.
So, they spend lots of “dwell time” inside your systems. They lurk silently inside your walls for weeks, sneaking around and stealing everything they can find of value – from client contacts to big payments they can divert.
So locking the doors with firewalls and relying on recovery strategies based on “restore from backup” threatens your business survival.
No one can guarantee that you are “totally safe” anymore – but you can be well-prepared and well-protected. And have proof of your protection to assure your customers of your security.
Good digital security demonstrates your integrity and your situational awareness
Your big stakeholders will increasingly demand assurance
Big business knows security is a top priority – and big business is increasingly demanding it from their suppliers.
So mid-size businesses, small businesses and even micro businesses can expect to get increasingly strident and detailed demands for formal verification of high levels of cyber security.
Are your best customers asking to KNOW how you’re protected – are they seeking evidence that you’re protecting them? (If they haven’t yet – they may ask sooner than you think.)
If they did, would you be comfortable sharing the details of your protection level? And would you be confident that they’re going to be happy with what you tell them?
Visible security is a multi-win investment strategy
Thinking about digital security is hard – the topic is scary, technical, detailed, and hard work. It’s all too easy to under-invest, delay, and procrastinate. Who benefits from that procrastination? The cybercriminals!
Cybercrime flourishes in the dark. The best defence is knowledge, planning and cooperative defence strategies. That way digital security stops being just a horrible, anxiety-ridden unknown and enables valuable conversations with your customers and suppliers.
Our strategic visible security and leading edge collaborative defence do more than reduce your risks and your insurance costs. It is also an opportunity to raise your profile with your customers and a global market.
You need the following from us....
We deliver the Data Governance audit and management processes that enable you to understand all the data you hold.
With it, you will know where ALL your data is – especially what you’re keeping about your customers. You validate who can access IT and confirm no-one else has access. It’s ongoing, ensuring what you hold is protected over time.
Managed Detection and Response
We ensure your digital security with constant monitoring – inside your system as well as at your borders.
Our approach includes:
– Boundary Protection to minimise the chance of illicit entry;
– Endpoint Detection and Response that monitors ALL your equipment; and
– Behavioural monitoring of internal processes to ensure that bad actors are detected fast.
Risk Analysis and Reputation Management
We work with you to analyse the business and reputation risks of the data you hold – so that you understand the consequences of an attack.
We assist you with communications strategies and disaster planning so that you can communicate with your customers about how you are protecting them now and how you will keep them informed in the event of an attack.
Validated Disaster Recovery
We assist you to write, test, manage and validate that you CAN recover from a disaster – across all your platforms AND in a reasonable time.
We work with you to identify and prioritise critical business functions and plan your recovery. Then we test that process and review it regularly to ensure it works and stays up to date.
Visible Compliance and Assurance
We assist you to develop and automate the ongoing formal verification of high levels of cyber security and risk management increasingly required to retain major customers win tenders.
We can assist you to meet market demand for ongoing compliance with ISO, GDPR or NIST. You will be able to meet demands for such information; automate the process so it’s easy to share AND demonstrate your compliance to build your reputation.
Collective Cyber Defense
We connect you with expert partners in a collaborative defence alliance that accesses the best of AI and human expertise for increased protection and resilience.
This collaborative approach to digital security reduces insurance costs, increases your protection and enables faster disaster recovery. You access AI-powered analysis and protection; get actual attack intelligence in close-to-real-time; and participate in collaborative problem-solving tools and expertise.
Industry best practice for cyber security is changing
In the current environment, Security Operations Centres and Managed Security Services are becoming increasingly important.
To be effective, they use defence strategies built around the Gartner-approved SOC Visibility Triad.
The three dimensions of effective cybersecurity
All three aspects of this triangle are equally important. The first two are:
- Security information and event management (SIEM) and User and Entity Behaviour Analytics (UEBA)
These solutions collect logging data from across your organisation’s security infrastructure. Over time, analysis of this data for anomalies can help with faster threat detection. - Endpoint detection and response (EDR) – which is about carefully monitoring activity on your organisation’s user devices (endpoints)
The aim is to detect and prevent as much hacking as possible (think of it as advanced anti-virus protection). - Network detection and response (NDR) – which is about analysing your network traffic in close to real time – what’s going on ACROSS your network and detecting suspicious activity to determine threatening activity.
Does your cybersecurity cover these three dimensions?
These three components are equally needed, according to Gartner. Their opinion is accepted by all leading security experts. The newest and least known dimension is Network Detection and Response – but it’s become a vital component in effective security.
You need the following from us....
You need the following from us....
Good digital security demonstrates your integrity and your situational awareness
Today’s cybercrime environment requires a whole new approach to “cyber security” – with a whole new level of expertise. Relying solely on backups, firewalls and virus protections that protect your boundaries is increasingly dangerous.
Security companies and solutions developers are bringing the next generation of cybersecurity solutions to market – solutions that make great protection more affordable than ever before.
Collaboration delivers greater (and more affordable) resilience
Insurance companies and investigators expert in cybercrime recovery have identified that the best way to minimise defence and recovery costs is through collaboration.
Collaboration makes the process of identifying and responding to new attacks much faster – and often less costly. This has been measured as reducing average response costs by a factor of three (and sometimes up to a factor of 10)
Network Overdrive is working in alliance with US experts IronNet to enable the delivery of Collective Defence tools and strategies in Australia.
Understanding today’s risk is critical for mid/small business
Unfortunately, many business people don’t realise the level of risk they’re exposed to and the level of protection they need.
Some assume that – because they have a great support person, and they do regular backups, virus and firewall updates – they’re covered.
The reality is that today’s business cybersecurity needs are way too complex for any one IT professional to manage.
Having a small or solo IT provider who is good at keeping you productive does NOT automatically mean that they are good at protecting your systems and your business.
Good cyber security – the sort of security that will enable your business to survive – requires prioritisation, expertise, and scheduling.
It needs specialist knowledge, regular attention, detailed testing, continuous updates, and constant monitoring – so it’s much safer and easier to outsource to specialists.
How secure ARE you? REALLY?
This is something you need to KNOW and VERIFY – or you could well be risking your business on the assumption (ass-u-me) that you’re covered.
It’s not something that you can safely postpone once you realise your risk. Even though the area is high-tech and overwhelming, you can’t afford to let “improving security” keep ending up on your “round to it” list.
The harsh reality is that it’s extremely difficult (and equally expensive) to do a cybersecurity upgrade in the middle of an emergency. You get all the worst downsides of cost and disruption and reputation damage.
The good news is that the top emerging solutions are collaborative – and collaborative security substantially reduces security costs, increases your protection, and can reduce disaster recovery costs (by a factor of 3 to a factor of 10).
Digital security needs a qualified, resourced team
So how do you protect your business and provide your customers with the assurance (and reassurance) that they need?
Affordable business protection
Affordable, effective cybersecurity in a world of industrial-scale globalised cybercrime requires a collaborative approach and well-resourced security expertise.
It requires a provider with a team of in-house experts equipped with top quality tools and the resources to make sure you’re protected.
It requires a provider who is up-to-date on current developments and who is connected to the best global solutions providers – providers applying the best in new technology to create robust, effective, affordable solutions.
Assurance for your stakeholders
As external stakeholders, regulators and big customers demand better and more visible security, it will increasingly require a provider who can guide you through demanding certification and assurance processes.
If you want to win and keep big clients and protect all of your stakeholders, you need to invest in understanding the issues, the territories and the solution.
The Network Overdrive Solution
Network Overdrive runs a team of specialists, including people with specific expertise in the security field. We have researched the leading-edge security solutions on offer around the world.
Protecting your business and your business systems in today’s world of Cloud applications, smart devices and industrialised cybercrime has become too important to roll security into “support”.
For us this means:
- Strategic data governance
- Managed detection and response services
- Risk analysis and reputation management
- Planning, managing, and testing disaster recovery strategies – including validating restore strategies
- Collective cyber defence
- Visible compliance and assurance
Strategic data governance
Every business is driven by data – and more and more data that belongs to customers, suppliers and stakeholders is being shared across a range of platforms – both in-house and in the Cloud.
Data is an increasing business risk for both extortion and theft, as cybercriminals have moved beyond locking systems to exfiltrating data and stealing payments by changing bank account details.
So, to secure your business future, you need to know what you hold, who has access to it and when it is updated.
We deliver the Data Governance audit and management tools and processes that enable you to understand:
- What data you hold
- Who has access to it – to view or to update it
- What has been changed (or viewed) and when
- Where data is stored and its importance/relevance
- What systems are most critical to protect/recover in the event of a disaster
- What controls are required to protect that data integrity and its privacy
So, we can help you:
- Audit what sensitive data you have stored and its impact
- Report internally to managers and executives
- Automate the data governance process.
- Conduct appropriate reviews/audits of your suppliers
Reputation risk analysis and management
The data you hold is a business asset – and in the event of a disaster, a significant risk to your business reputation and longevity.
Imagine that you’ve just been hit by ransomware. They’ve got your customer data. They’ve got your employee data. They’ve got your financials and a LOT of bank accounts. You’re being threatened with public exposure.
Do you have a plan? Are you insured? What are your legal obligations to report? Who needs to know? Do you have your customers on-side and aware? Or are you in panic mode?
The prospect of talking to your customers about ransomware can be terrifying. Strong CEOs with thirty years or more of business success have been known to crumble – and not always for good reason.
It doesn’t have to be this way – IF you’re prepared and have ensured that your customers are prepared.
Planning and preparation maximise your resilience
Once your data governance and management processes are established, it’s important to plan how you will protect your business when you are attacked.
We assist you to analyse the business risks of the data you hold, protect your reputation and differentiate your business from your competitors.
You will be able to communicate with them about:
- What you hold, why you hold it and what the risks are.
- What you are doing to protect what you hold
- What you will do in the event of a disaster to communicate with them
We will co-develop an ongoing process to communicate with your customers over time – increasing their awareness and resilience.
“This is how we protect your data. This is the worst that could happen if there’s a breach, and this is how you can protect your reputation.”
Not only can you help your customers become aware of their risks, you have an opportunity to minimise your reputational damage in the event of a disaster , to increase customer loyalty and to differentiate yourself from your competitors
Visible compliance and assurance
Whether your ambition is to become a global player or win a big tender, today’s business requires high levels of cyber security and risk management. These are not just one-time qualification requirement, they increasingly require ongoing, external verification and validation.
We assist you to develop and automate the ongoing formal verification of high levels of cyber security and risk management.
Your protection levels can be independently validated and easily shared.
You will be able to meet demands for such information; automate the process so it’s easy to share AND demonstrate your compliance to build your reputation.
We can also assist you to meet market demand for ongoing compliance to standards such as ISO, GDPR and NIST.
You can focus on building your business at home and around the world, not repeatedly documenting your protection levels from scratch.
Managed Detection and Response services
Bad actors aren’t just there to disrupt your operations – they’re increasingly out to steal your data and blackmail you with threats to sell it or publicise it. They know all about backup and recovery strategies, and they’ve found a myriad of ways to get you to pay up regardless.
It’s not just your computers that are vulnerable – everything from the smart TV in the boardroom to your POS terminal is at risk.
Our Managed Detection and Response services aim to do more than just protect your borders. They also quickly detect the stealthy presence of bad actors, minimise their dwell time and stop them – fast.
Experts and industry leaders today tell us that security today is multi-dimensional. It requires:
- Boundary protection to minimise the chance of illicit entry – including everything from firewalls to user education.
- Endpoint Detection and Response – monitoring ALL your equipment, including smart devices.
- Behavioural monitoring of internal processes and behaviour – using Network Detection and Response tools to ensure that “acceptable” processes haven’t been subverted. (NDR)
- Detailed system usage monitoring and the analytics that turn endless statistics into useful intelligence (SIEM)
On the ground this looks like:
- Vulnerability and Patching including the firmware of all connected devices (including smart devices and IoT components)
- Immutable logging (SIEM)
- Network Detection and Response
- End-Point Detection and Response
- Dark Web and external application vulnerability monitoring
- Security Awareness Training (Human Firewall)
- Boundary Defence Management (Firewall policy and change management)
Validated disaster recovery
What would you do if you were hit by a ransomware attack this afternoon? What systems would you need to recover? In which order? Are you fully confident that they can be recovered (and in hours or days – NOT weeks?)
In today’s mix-and-match world of Cloud platforms, in-house business applications, outsourced services and distributed storage solutions, disaster recovery is much, much more than “restore from the backup tape”.
We assist you to write, test, manage and validate that you CAN recover from a disaster – across all your platforms AND in a reasonable time. Cloud applications and external services providers are included, in addition to all inhouse systems and data.
We work with you to carefully plan a disaster recovery process that will get you back to work FAST after a disaster.
We develop the strategies, select the tools, Identify crucial systems and their priority in your disaster recovery strategies.
Then we test that plan – fully. Why? Because an un-tested Disaster Recovery Plan is a fairy story – not a plan.
It’s not enough to run backups and assume your operations are protected. You need to know that you can get back from an attack in days rather than weeks. (Which is how long a Cloud recovery can take over the NBN.)
But if your recovery process isn’t planned and tested – getting back to full productivity can be a loooongg process.
Our Validated Disaster Backup and Recovery Services include:
- Data Protection Design including change management (Backups as a Service BaaS)
- Daily Backup management
- Scheduled DR testing with understanding of business-critical functions (payroll etc) (DR as a Service DRaaS)
- Archiving Management (Archive as a Service AaaS)
Collective cyber defence
Cybercriminals have turned their crime into an industry – with developers who write destructive code and copywriters who do their best get you to click their links. And they sell their wares to attackers who seek to penetrate your systems and make money from you.
In this environment, individual digital security is no longer enough.
Affordable, effective cybersecurity requires ongoing collaboration, leading technology tools and effective, organised group responses. Combined, these can:
- reduce criminal impact
- reduce insurance costs
- reduce recovery time and cost
Network Overdrive has partnered with US ex-military security experts IronNet to offer collective defence services where they fit our customer’s needs.
We can connect you with expert partners in a collaborative defence alliance to deliver reduced insurance costs, increased protection, and faster disaster recovery. You access AI-powered protection, actual attack intelligence in close-to-real-time plus collaborative problem-solving tools.
We don’t just help you protect your business – we help you protect your supply chain.
Collective Cyber Defence for the Care and Community Sector
For-purpose organisations and the community sector as a whole are now on the hacking front line.
The growth of industrial-scale cybercrime and cyber terrorism – in conjunction with the growth of distributed working caused by COVID – means that the community sector is now facing a whole new level of cyber security risk.
Network Overdrive has a long association with the Care and Community sector with our Community and Not For Profit Sustainable IT Services
In response to this new reality, Network Overdrive offers an affordable, shared cybersecurity solution tailored for Australian Care and Community service organisations
