Testimonials

What our clients say about us

We’ve helped hundreds of Australian companies streamline their business networks and grow into strong, robust businesses. Don’t take us on our word alone, browse a selection of testimonials below to see for yourself:

Rogerson Kenny Business Accountants – Mark Rogerson

I feel compelled to congratulate you and your team at NOD. The server installation and transition has been nothing short of seamless.

Your staff have been proactive and attentive when required… nothing is too much trouble.

It is a pleasure to do business, we feel like we have great support behind us, allowing us to focus on what we do best.

So much so, that at our conference, Friday afternoon, Rob, Brett and myself raised the question, has anyone had heard from NOD regarding the new server? We all hadn’t and on making a phone call, to be told it’s all done, apart from a few minor upgrades that needed to occur, was an impressive relief.

Mark Rogerson
Rogerson Kenny Business Accountants

Beyond International – Billy Cobbe

Beyond expanded its operations in 2006 by acquiring a DVD distribution business in Melbourne. Network Overdrive was commissioned to assist with the IT restructure and the subsequent maintenance of the IT infrastructure as there was no IT role at the company. This included weekly site visits and remote access to assist with issues and general maintenance of the systems.

In 2011 we relocated the business to Queensland and Network Overdrive assisted with the decommissioning of the IT infrastructure so that it could be moved to Queensland with a minimal impact on the operation.

At each stage Network Overdrive was professional and enthusiastic. Their technicians were excellent in their response to local staff and managers requirements as well as being able to comply and enforce Beyond’s company policies and proactively report issues as required to the IT management in the Sydney based head office.

In short, Network Overdrive become an extension and valued member of Beyond’s IT Team. I highly recommend them to any other company looking to setup offices in Melbourne and require an IT company to manage their systems and provide support to staff.

Billy Cobbe
Beyond International

Handiworks – Annette Saker

I felt compelled to write this to reaffirm my appreciation and gratitude for the supreme service you and your Team always delivered to my business and my home, and continue to offer handworks, and hopefully to share this with anyone who may be considering using Network Overdrive for their IT needs.

Throughout the six odd years that you took care of my previous business, Network Overdrive and all of its people ensured that our business IT functions always operated smoothly and simply.

We were a design based business in the homewares industry, with 12 computers and 14 ‘not very IT literate’ users; it could not have been your easiest account!

You and Network Overdrive were instrumental in ‘evolving’ us and our operation into the 21st century with ease and security. From email hosting and simple ongoing back-ups to competitively supplying hardware and integrating new software programmes; from ongoing, at call troubleshooting to ever reliable advice and guidance, you and your Team were always pleasant, efficient, and more than capable. You made it happen and enabled us to ‘keep up’.

Now that I am part of a much smaller operation in Handworks, nothing about Network Overdrive has changed. We can still rely on you totally, for any and every IT need, and definitely feel as supported and up to date with 3 computers as we did with 12.

I will continue to recommend you to businesses large and small, and I both congratulate and thank you Greg, and wish you continued excellence.

Annette Saker
Handiworks

RI Advice Group – Scott Mitton

As financial planners we are big advocates of reviewing our clients situation on a regular basis and are consistently able to add great value to them in doing so. Likewise, with regards to our IT systems, we have recently moved onto an ongoing service agreement with Network Overdrive and have been benefiting from the value added to our business through proactive management of our systems including disaster recovery planning, server and computer performance reports, regular on site visits, maintenance of systems, IT planning and more.

One of the biggest value adds for us in this move to an ongoing service agreement with Network Overdrive has been the way in which all staff now deal directly with NetOD’s support team instead of first referring IT issues to an internal IT Manager.

This has had the effect of significantly reducing the internal effort and time spent managing our IT systems and reacting to IT related problems. This enables us to focus on what we’re good at – helping our clients make smart decisions about their money and personal affairs!

Scott Mitton
RI Advice Group Pty Ltd

Bynorm – Geoff Atkins

Bynorm is a national company with a Distribution Centre in every state of Australia. We appointed Network Overdrive to manage our network in 2010 and we are very impressed with the results. The key features of their service has been:
Successful implementation of complicated IT projects such as Head Office relocation and a Nation-wide Network upgrade

  • Centralised Helpdesk and Desktop Management
  • Onsite Support in every capital city
  • Remote IT support for Laptops and SmartPhones
  • Fixed cost service delivery
  • Cost-savings initiatives such as re-engineering the telecommunications contracts for maximum efficiency.
  • One stop shop and Vendor Management Services

Your staff have been proactive and attentive when required… nothing is too much trouble.

Their staff are fast, friendly and professional. I have no hesitation in recommending Network Overdrive to any company looking to improve how their computers, printers and remote workers operate anywhere in Australia.

Geoff Atkins
Bynorm

Tasman Group – Ian McDowall

Network Overdrive’s service has been exceptional, their fixed price model ensures that all contingencies are covered and they do not cut corners, they are genuinely prepared to meet our expectations and beyond. Their staff are professional and friendly, Tasman Group would highly recommend their service.

Ian McDowall
Tasman Group