We found the workshop provided a different insight to the way in which IT touches the various aspects of our business. Being able to identify and rate the current level of service provided by various existing systems was very valuable.
5/5
The IT consulting support you need to make your overseas operations a winner.
An effective Global Support Desk operates with sophisticated tools and processes – ones that ensure that your business standards are actual business practice, not unused references.
As a multilingual and multi-time zone IT service, Network Overdrive offers desktop and verbal support to your staff anywhere in the world. Let us support your international offices.
Our experience in Asia and other parts of the world gives us an understanding of what is required to meet local IT standards. As a multilingual and multi-time zone IT service, Network Overdrive offers desktop and verbal support to your staff anywhere in the world. Let us support your international offices with local numbers, local onsite support in major locations (if required), and local hardware/telco management services.
By managing and controlling IT locally, we ensure global network optimisation and management to a central infrastructure while maintaining clear reporting to your head office in Australia. Billings to head office or a regional branch are also available in AUD or the local currency.
Imagine having a truly global SME business – one where everybody in the business was a whole-hearted contributor, regardless of their location.
Whether you have a manufacturing plant in China, a sales office in India or distribution centres in Europe and the US, your success is driven by belonging – because it’s belonging that creates engagement and fosters discipline.
Our Australian-run Global Support Desk service has been custom-designed and to drive your business success.
What we find is that small and mid-size businesses only succeed overseas once they commit to a fully functioning global service desk.
When they don’t make that investment, they don’t succeed. You see, the true cost of running an operation in an overseas location is more than the cost of the location, the equipment and the communications lines.
You also need to factor in the costs of maintaining staff engagement, business discipline and effective cybersecurity.
In our experience, when companies take that broader approach and invest in a global service desk , their productivity and their results grow way beyond the “cost” of their support.
Ready to talk to Network Overdrive about how to power profit with our Managed I.T Services? Drop your details below and we'll be in touch in the next 24hrs.