Network Overdrive’s global service desk ensures that your international expansions and overseas operations run smoothly and are fully supported.
Our experience in Asia and other parts of the world gives us an understanding of what is required to meet local IT standards. As a multilingual and multi-time zone IT service, Network Overdrive offers desktop and verbal support to your staff anywhere in the world. Let us support your international offices with local numbers, local onsite support in major locations (if required), and local hardware/telco management services.
By managing and controlling IT locally, we ensure global network optimisation and management to a central infrastructure while maintaining clear reporting to your head office in Australia. Billings to head office or a regional branch are also available in AUD or the local currency.
We found the workshop provided a different insight to the way in which IT touches the various aspects of our business. Being able to identify and rate the current level of service provided by various existing systems was very valuable.
Your staff have been proactive and attentive when required… nothing is too much trouble. It is a pleasure to do business, we feel like we have great support behind us, allowing us to focus on what we do best.