- Phone us: 1300 368 928
- Email us: email@example.com
- Use Noddie our online chat bot.
Request Online Support from a Network Overdrive Technician
Get assistance for Windows
- Start a chat with Noddie and tell the support representative you would like them to remotely access your computer
- Select Start > Quick Assist (or select Start button, type Quick Assist in the search box, then select it in the results).
- Select ‘Get Assistance’ and tell Noddie that you are ready to recieve the code
- The support representative will then supply the code in the chat
- In the Code from assistant box, enter the 6-digit code you were given, and select Share screen.
- Wait for IT assistant, then select Allow in the window that displays.
- Continue to chat with the support representative via the Noddie application
- When you want to finish please click ‘X’ to end the access to your computer
PLEASE NOTE: For New Customers charges may apply. If any concerns please call us on 1300 368 928 to discuss.