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Unified Security Operations Centre

Unified Security Operations Centre 24/7/365







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Network Overdrive has made the strategic decision to integrate its SOC into a Unified Operation Centre (UOC) that also offers critical operational services such as backup/recovery management and application performance management.

The Benefits of a Unified Security Operations Centre

This unification is a clear differentiator to other ‘dedicated’ SOCs. Dedicated SOCs might justify themselves by saying it is better as they ‘only do security’. Our experience, however, is that unification enhances our security capability and gives you a better outcome. This is because we can more quickly and correctly determine what is a threat and the best course of remediation for a business when we have greater understanding of your business’s operations.

In Security terms, we increase our Situational Intelligence (SI) as we monitor a broad scope of activity in your environment rather than be distracted or diluted in our security offering (see The Situational Intelligence Blog for broad discussion of SI).

Unification also has other benefits such as economy of scale as multiple services are bundled together, and productivity gains single point of contact for three critical aspects of your business.

Our Unified SOC ensures you have security professionals managing your IT security events and notifications to determine the appropriate action required. We can act in either monitoring and recommendation mode or take remediation action as agreed.

We offer Security Information and Event Management as a Service (SIEMaaS) that can work with all the major firewall vendors, such as Palo Alto, Fortinet, Cisco, Watchguard, Sonicwall and Sophos. Alternatively, we can work with your own preferred in-house SIEM.

UOC - How it works

Network Overdrive’s SIEMaaS processes syslogs with correlation rules and proactive tuning from Network Overdrive’s Security Analytics Team. Resulting alerts are integrated with Network Overdrive’s Correlation and Ticketing System for analysis and remediation assistance by our Security Analytics Team. The Correlation and Ticketing System also receives information from backups processes and application monitoring.

Through the integration of these information feeds and correlations of data, our engineers are able to focus their efforts on responding to legitimate issues rather than filtering through reams of irrelevant data. Additionally, our customers are provided real-time visibility into Network Overdrive’s monitoring and remediation actions by our 24/7/365 Unified Operations Centre.

Features of the SIEMaaS solution include**:

  • 24/7/365 monitoring of SIEM events
  • Daily/continuous log review
  • Trend analysis reviews and tuning
  • Advanced proprietary threat intelligence
  • Online access to Ticketing and SIEM
  • Demonstrated compliance with industry and regulatory mandates
  • Proof to auditors and other third parties that IT controls are in place and effective

**Additional features are provided if combined with management of application performance and backup/restore activities.

Your data protection guarantee:

Network Overdrive continually ensures the integrity and privacy of critical data by:

  • Security event automation
  • Real-time monitoring and alerting
  • Multi-dimensional correlation
  • Compliance guidance and management
  • Integrated-incident resolution management
  • Online reporting and analytics
  • Remediation support

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What our partners say

I feel compelled to congratulate you and your team at NOD. The server installation and transition has been nothing short of seamless.          

Your staff have been proactive and attentive when required… nothing is too much trouble.

It is a pleasure to do business, we feel like we have great support behind us, allowing us to focus on what we do best.

So much so, that at our conference, Friday afternoon, Rob, Brett and myself raised the question, has  anyone had heard from NOD regarding the new server? We all hadn’t and on making a phone call, to be told it’s all done, apart from a few minor upgrades that needed to occur, was an impressive relief.

Mark Rogerson

Rogerson Kenny Business Accountants