Noticing that there is a problem is the first step to speedily resolving downtime. Our Network Operations Centre (NOC) can ensure that your critical IT services are meeting your requirements.

Should our NOC observe a problem, action will be taken according to pre-arranged agreements. These actions can range from notifying you of the problem as soon as it occurs to diagnosing and repairing the fault, performing a thorough post-incident security response audit, providing incident summary reports.

Features and Benefits Carrier grade voice solution NEC Corporate integrated platform Direct indial (DID) numbers Stringent Service Level Agreements (SLA) Accurate Cost-effective Billing Itemised calls Easy to understand layout.     Integrates with traditional phone lines Continue to use traditional phone lines as primary or secondary call connections. Easy and reliable transition to VoIP Quality of Service (QoS) [...]

Network Overdrive supports ‘off the shelf’ firewall and existing customized firewall solutions. Our customer’s purchase a support pack to cover the installation and ongoing maintenance of either of these options.